
The $70.00 reconnection fee is paid in advance of turning water services back on. Average Water Bill in Phoenix, AZ According to a 2019 report, the average Phoenix family spends 41.69 on water per month. Services will be restored when the total balance and the reconnection fee has been paid in full. Your balance or past due balance must be paid by the 20th of the month or your water service will be disconnected without further notice.

Disconnected Water Service for Delinquency

On the 21st day you will automatically be charged a late fee of $10.00 There is no grace period. Water bills are due when received and if not paid by the 20th of the month, they are delinquent.

by the required date to avoid having your service disconnected. Payments will need to be made in person at City Hall located at 220 N. In addition to the amount due, a $25.00 returned check fee will also be required. and mortgage payment assistance, limited rental deposit assistance, and utilities assistance for electric, natural gas, and City of Phoenix water bills. If your bank returns your check for non-sufficient funds, you will need to remit payment in the form of cash, cashier’s check, money order or credit card*. Pay by mail (DO NOT MAIL delinquent payments: bring them into City Hall to avoid service being discontinued and additional late fees.) Payment Typesĭiscover, MasterCard, VISA, Debit Card with the VISA or MasterCard logo, American Express, or E-check. (DO NOT drop delinquent payments in the depositories, they will not be received in time to avoid service shut-off and penalties.) The approved depository is located in front of City Hall. Drop off current payment at approved depository. Pay in person at City Hall, located at 220 N. It is the customer’s responsibility to keep this information updated prior to the due date. As the program automatically withdraws the amount, customers who use direct payment need to plan for the amount of the bill to be different each month and also for a higher bill for the summer months. Note: Water bills do vary seasonally and generally go up in the summer months or due to changes in the fees charged. You can also sign up for email notifications alerting you when you have a new bill or past due balance. If you choose this method of payment, you can access your bill here and register your account to make a one-time payment, schedule future payments, and set up a credit or debit card for reoccurring payments. Click here to learn more about Utility Billing Payment Plans. You may enter into a plan from the online payment portal, by using the automated phone system at 312.744.4426, or in person at any of the neighborhood payment centers or City Hall. Scroll down to Bill Delivery Method and click on update.ĭ id you know? Not having a paper bill means one less way criminals can get their hands on your personal information, which happens when they find bills in the trash, recycle containers or even in your mailbox.Automatic payment withdraws the amount due on your monthly water bill from your credit or debit card each month. If you cannot pay your utility bill in full, there are payment plans available. Select Settings from the main navigation bar.ġ. If you've never used PHX Pay Online, it's easy to get started by visiting the FAQ's. To sign up for paperless billing visit PHX Pay Online. Your payment will be automatically debited from your checking or savings account each month, without you having to think about it. If you really want to make managing your City of Phoenix bill easy, sign up for automatic payments, and you can stop worrying about remembering when your bill is due.Be sure to write your account number on your check, money order, or cashier’s check. If you ever have problems receiving emails from us, check your spam, bulk or junk folders, and then add City of Phoenix to your approved senders list. You can mail a check, money order, or cashier’s check along with the water bill remittance slip on the bottom of your bill to: City of Phoenix Water Services Department.

If you sign up for paperless billing, you can still pay by mail, pay by autopay, or pay by phone.Do you smell gas Call 911 and Southwest Gas at 87 ¿Usted huele gas Llame al. Your bill is available online within approximately 2 days of your billing date. For information on payment assistance programs or flexible payment options, give us a call at 87 or learn more here Arizona Customers AZ General Rate Case Safety Begins With You.You can always print a copy of your bill if you want to keep it for future reference.For your convenience, you can review and print hard copies of your bills going back 24 months.Signing up for paperless billing doesn't change your monthly due date.With paperless billing, you get the same information as you do with your printed bill, but it's online. Simplify your Life with Paperless Billing
