One of the great elements of virtual scribes is that they are often employees of larger organizations and scribe networks, meaning they have a very solid foundation on which they can build. Many providers have admitted that the burden of training and onboarding new scribes plays a big role in their hesitancy to offload their note taking and clerical work. In fact, some virtual scribing agencies proactively limit their employees access to only information necessary for medical documentation, further removing opportunities for functional creep. If a clinician isn’t careful, functional creep could put them at risk for malpractice.įortunately, the degree of separation between virtual scribe and clinician greatly reduces the risk of functional creep. Scribes that have proven themselves as reliable and self-sufficient may be asked to complete increasingly complex EHR tasks while the provider focuses on patient care. When a patient is more at ease, they are naturally more open and honest about their health concerns which increases the accuracy of diagnosis and ultimately, leads to better patient outcomes.įunctional creep refers to the (often unintentional) process of increasing the responsibilities of an employee beyond the original scope of their job, and is one of the more serious concerns regarding onsite medical scribes. This gives the patient a greater sense of privacy, which is especially beneficial for those that feel uncomfortable with a third pair of eyes and ears in the room. Virtual scribes listen into the patient's encounter from an offsite location, which allows the patient and clinician to be alone in the exam room.
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Get the Free eBook: The Complete Guide to Medical Documentation Solutions Below we dish it all - the good, the bad, and the ugly of virtual medical scribes. However virtual scribes are not without shortcomings. This comes with a number of advantages over traditional medical scribes, including a smaller price tag, greater sense of privacy, and increased flexibility of service. Rather than joining the clinician onsite, virtual scribes listen into patient encounters via video conferencing or phone from an offsite location. Virtual scribes are steadily gaining popularity as an alternative to traditional medical scribes. However, scribes are expensive, costing as much as $50,000 per year per scribe, and are hard to scale across wider healthcare organizations, as each clinician requires their own. Currently medical scribes are the fastest-growing job segment in healthcare, with 1 out of every 9 clinicians employing a scribe in the US alone.
The advent of Electronic Health Records (EHRs) and their administrative demands on clinicians has given rise to a booming medical scribe industry. Virtual Medical Scribes: The Good, The Bad, And The Ugly
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